Blackberry

After church we swung by the neighborhood Verizon store to upgrade our phones. The "swing-by" turned into a three hour stand, debate, and wait. Thankfully, my husband has dealt with phone services before and knew what we were in for; the kids and I were the naive ones. Luckily, we had hit lunch on the way. The kids were fantastic; my husband and I both commented that we would not have been as patient when we were 10 and 8. Playing with the phones helped my son, and my daughter enjoyed people watching, so we lucked out!

I am not one to talk trash on my blog, so I will continue to refrain from my true feelings about our customer service handling today. However, my words of encouragement to others is feel free to ask ALL the questions you choose, because some sales people just with hold too much information! It was like walking with flop flops through mud today; please, just answer in complete sentences that are more than two words long! It drove us both crazy. Another encouragement, it is acceptable to say No to all of their "small" add-ons; otherwise your bill will increase at a rapid pace.

Once home, the kids skipped up the stairs, energized to be out of the store. We, on the other hand, have slumped into the couch exhausted. But now we each have a Blackberry. Yum?!